FAQs

RETURNS/ EXCHANGES

Due to the nature of our business, we do not provide refunds. However, we will gladly accept your regular priced, clean, unused merchandise for exchange within fifteen (15) days of the original purchase. Please include the original packaging, a note detailing the new size or product you'd like have as well as your contact information (Name, telephone number, email and mailing address). Please ensure the item is secured and returned to us undamaged due to shipping. Once we receive the merchandise in its original condition we will send you the replacement. 

We do not refund original shipping and handling charges. Customers are responsible for all shipping cost unless the item is being returned due to an incorrect item received or item was received damaged.

 Sale items cannot be returned or exchanged.
Items listed below are NOT eligible for exchange:
• Custom Items
• Sale Items
• Items that have been worn or damaged due to improper care


Please feel free to email us at [email protected] if you have questions regarding your return/exchange

SHIPPING

Most orders ship within 3-5 business days. All orders are shipped via USPS unless otherwise noted. Yes, we ship worldwide. Because our inventory fluctuates, items may be delayed depending upon availability. Unfortunately, we are not responsible for delays due to the carrier or weather. Once the item is in the possession of the carrier we are no longer responsible. AE Greek is not responsible for lost or stolen goods that are delivered to the address indicated when initially ordered.

If you require expedited shipping or need an item sooner than it may be shipped, please contact us via email prior to placing the order to ensure we are able to meet your needs. [email protected]

APPAREL CARE INSTRUCTIONS

Unless instructed otherwise, all apparel should be washed inside out in cold water on a gentle cycle. Avoid fabric softener. Hang to dry. Iron garment inside out if printed.

CUSTOM PRINTING & BULK ORDERS

Yes, we do custom work and bulk orders!

For additional information and to receive a quote, please email us at [email protected]